Booking terms and conditions

Your safety and the safety of others is an essential aspect of our operations. Please read and follow these guidelines and restrictions:

• All participants must arrive on time, as all our tours are guided and you’ll be most likely joining a bigger group.
• Participants are required to attend and carefully listen to the instructions on snowmobile safety and basic driving skills provided by our guides.
• Participants must be able to understand the instructions provided by our guides, which are given in English.
• All participants must follow the guide’s instructions. Failure to comply may result in the tour being terminated.
• In case of damage caused by the snowmobile driver, they will be charged with a maximum of 6000 SEK for insurance prime cost. All guests must sign a waiver of liability prior to tour departure.
• We provide helmets, snowsuits, insulated boots, ski goggles and mittens free of charge. Participants must return all rented gear at the end of the tour.
• A valid driving license (car/ tractor/ scooter/ moped/ motorcycle) is required to be able to drive the snowmobile. Participants who do not have a driving license can only join the tour as a passenger.
• Drivers must be at least 18 years old to carry a passenger.
• The minimum age for participation is 4 years old (weather permitting).
• Children must be accompanied by an adult at all times.
• Children must be at least 150 cm tall to be able to sit on a snowmobile. Smaller children can join the tour in a sled carried by the guide.
• Due to safety precautions, pregnant women cannot join the tour.
• Each snowmobile can carry a maximum of two people (driver and passenger) for safety reasons.
• Participants must be aware of the inherent risks of snowmobiling and understand that they participate in the tour at their own risk. The organizer is not responsible for any accidents or damage (injury, death, etc.) caused by the driver through no fault of the organizer.
• Participants have to be in good health and be ready to spend 3 hours + in weather conditions typical of the Arctic winter (frost, snow, wind). All guests must inform the organizer about any pre-existing medical conditions for the organizer to be able to provide accurate help in case of emergency.
• The maximum speed limit is 70 km/h.
• Anyone suspected of being under the influence of drugs or alcohol will not be allowed to participate.
• Participants must drive in one line and maintain a safe distance. Zigzag driving, reckless overtaking, racing and excessive speed will result in termination of the tour.
• Snowmobile tours have a 48-hour cancellation policy. If the cancellation is made less than 48 hours before arrival, the participant will be charged 100% of the total amount.
• The organizer reserves the right to cancel the tour due to unfavorable weather conditions, such as strong winds, snow storms, icy conditions, extreme temperatures, and impassable roads.
• The organizer cannot accept liability for failure when the improper performance is due to the actions of our guests, someone else not connected with the provision of our services, or unusual/unforeseeable circumstances beyond our control.
• Participants must report any discrepancies and complaints to our guides at the soonest practicable opportunity so we have an opportunity to rectify the problem.
• Entry ticket to the ICE HOTEL/Nutti Sámi Siida is not included.
• We reserve the right to deny participation to any individual, who does not comply with our terms and conditions.

We look forward to having you and we promise that this snowmobile adventure in the heart of Kiruna's winter wonderland will be a highlight of your visit!